Accessing remaining bill after # has been deactivated

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  • Updated 3 years ago
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I need to pay my bill. I cancelled my mobile number before I paid the remainder of my phone and what is left of my bill. I need to access my account but with my # deactivated I'm limited as to what I can do. I can't even reach a representative on the phone about how to access this. Help please. Thank yo
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Chase Morgan

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Posted 3 years ago

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Mitchell Palmater

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Staying on hold until you get through to someone is going to be the easiest way.
However with your account number from an old bill of yours, you can pay online or at a bank with that info.
Some options for ya !
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Anna

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Hey Chase! To add to all of Mitchell's choices, you will also have access to your self-serve account for 90 days after you cancel your service, so you can easily make a payment through there aswell :) Take care!
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Mitchell Palmater

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Learn something new everyday! Thanks Anna!
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Chase Morgan

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I can't gain access to self-serve either because I was locked out. 
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Mitchell Palmater

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Well then you'll have to use one of the other options listed !!
hope it works out for ya

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