accessing bill history/receipts

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  • Updated 3 years ago
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Now that I no longer have an account with Koodo (as of end of March 2015) how can I access my bill history? I need to print off receipts for income tax purposes.
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Robyn Watts

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Posted 3 years ago

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Dennis, Mobile Master

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You have to call Koodo

Dial 1-866-99-KOODO (1-866-995-6636).

Hours of operation (Eastern Standard Time):

Monday − Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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Yannick

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Hi Robyn, you should still be able to log in your Self Serve account (it stays accessible for 90 days following the cancellation). Once you're logged in, you can download a PDF of your bills by clicking "View my bill" on the main page. If you can't access your account anymore, follow Dennis' advice and call us :)

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