accessaries upselling and stolen $50 bonus gift in Koodo store

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  • Updated 3 years ago
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I emailed the questions 4 times to Koodo. Nobody answered about that. I am still waiting for answer for 5 days anyway I am very disappointed koodo's service. It was about accessaries upselling and stolen $50 bonus gift
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Brian Yoonseok Kang

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Posted 3 years ago

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Mayumi, Mobile Master

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Which store did you go?
Bonus gift is vary depending on the store.
So, maybe $50 bonus gift was for accessories on that location?
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Brian Yoonseok Kang

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I heard that, but salesperson was trying to upsell 3 items ( value $100) each phone. I refused that offer and then koodo staff said " You received nothing unless you took 3 items($100-$50 bonus=$50) each phone.it is the rule for $50 bonus gift." that's why I and my wife haven't received anything. just got 2 phones. I emailed that several time to koodo. never answered. first email sent on Jun 22, 2015.
location : Surrey Central City Centre Mall
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Karine

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Hello Brian! Please bare with us! We're receiving more emails than usual, but we will  get back to you as soon as possible. Have a great weekend!
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Sophia, Mobile Master

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BobTheElectrician

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We can go around in circles till your next bill is due...

https://community.koodomobile.com/koo...

One thread at a time please.

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