Access to Google Play?

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  • Question
  • Updated 5 years ago
  • Answered
I have an LG Opt. One phone and I haven't been able to access "Google Play". Data/Background Data is turned ON. Any ideas?
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Posted 5 years ago

  • 1
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Chad Burr, Mobile Master

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We're you ever able to use it? Can you user it with wifi
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MatB

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Do you have Gmail account setup on your phone?
I have used it and have added some apps, so it did used to work. I have wifi on and i get the msg No Connection - Retry
Yes, I have gmail account.
doesn't look like there are any updates for my phone either
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MatB

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Then, Melissa you'll have to try phone reset, Google play apps. might be corrupted.
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Paul Deschamps, Mobile Master

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Not correct Mat
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Chad Burr, Mobile Master

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Are you rooted?
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Iglooman

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Just to make sure, you can access other webpages fine?
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Chad Burr, Mobile Master

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Goto. Manage applications. Find the play market and delete the data and. Cache
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Paul Deschamps, Mobile Master

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Try what Chad suggested, I've had this issue before and If Chad suggestion doesn't work do what he suggested except to Google Play services. It's under all in the Application Manager.
i'll try reset. thanks
other webpages work
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Chad Burr, Mobile Master

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Reset should be last resort
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Chad Burr, Mobile Master

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That phone has very limited storage, if available storage is under 20mb you'll start to have issues.
ok, thank you

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