Access to phone bills before January 2016

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  • Updated 11 months ago
  • Answered
I would like to look at an old cell phone bill of mine, but self serve only goes back as far as January 2016. Is there any way to go back further ? Thanks!
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Claire Mosley

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Posted 11 months ago

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Goran, Mobile Master

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If they're still available you would need to contact Koodo directly to get them. You can try sending a private message to Koodo via Facebook Messenger or DM via Twitter to see if you can get them.
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Allan, Mobile Master

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Just to make sure this is what you have done. You go to self serve, click View my bill, under Download past bills click Show All. This should show all your bills from since you signed up with Koodo.
(Edited)
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Mayumi, Mobile Master

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You can access your last 17 Ebills through self serve.
If you want to access to older bills, you have to contact Koodo as Goran said. And IIRC, there is a fee for it.
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Allan, Mobile Master

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I forgot what year we were in and thought he was talking from this January past.
Thanks Mayumi!