Absence

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  • Updated 5 years ago
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where do I find the information on the self-service part of the site about interruption of use during holidays? Or anywhere else on the site, for that matter?
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andrea mellis

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Posted 5 years ago

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Marcus Fenix

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What do you mean exactly? There's no interruption of use during the holidays.
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andrea mellis

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I don't mean "the holidays" I mean times when I will be out of the country and want to temporarily stop the service.
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Timo Tuokkola, Mobile Master

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You can't change to a seasonal hold through self serve, you have to call in to do it.
The details are:
$10/month
minimum duration 1 month, max 6 months
counts as a plan change so you will lose any grandfathered plans and need to choose an in market plan when resuming service
after 6 months you will be automatically placed on the lowest priced plan available
service must be active for minimum of 1 month before it can be put on seasonal hold again.

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