About the credit card used to sign up for account

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  • Question
  • Updated 10 months ago
  • (Edited)
This may be a dumb question but I'd rather ask it here first. I used a credit card as a piece of ID when signing up for a number but another person is using this phone.

If I cancel this credit card will thee line be cancelled? If the person doesn't end up paying their phone bill will it go to my credit card or affect my credit score if cancelled? Or is it completely unrelated to the credit card I used to sign up with?

Thanks in advanced
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Victoria Farnham

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Posted 10 months ago

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David, Mobile Master

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If you are still registered as the account holder, you would be responsible for the bills to the account. If the account has been transferred to another individual through a Transfer of Ownership, then they are responsible for the costs.
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Victoria Farnham

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How do I know whos the account holder and how do I change it?
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Allan, Mobile Master

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When you login to selfserve the name of the account holder should show up there on the main screen. To change the account holder you would have to contact Koodo.
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Victoria Farnham

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It is listed under their name so does that mean I'm not responsible at all for the account even though I used my Id to sign up?
(Edited)
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David, Mobile Master

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If you signed up using your ID, you should still be associated with the account, unless you have gone through a Transfer of Ownership process. There might have been changes of responsibility applied to the account since it was created, meaning someone else has taken over day-to-day management of the account, and has their name associated with it, but, you may still be party to the account, and have responsibilities to it.
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Robert, Mobile Master

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If you cancel the credit card the line will not be cancelled. You need to call in to cancel the account.