about my data

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I did not use my phone more than usual and my data is 10.00$ over. Why? what happen . .Can I have a phone number to talk to customer service. all these questions and answers
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Evelyn Landry

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Posted 3 years ago

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Dennis, Mobile Master

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What does your usage on self serve say? Does it correspond to your pdf ebill?

Check Then, compare that to your data usage app on your phone
Settings>Data Usage
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Hi Evelyn!

We would be happy to help you with this but we don't have access to your account here. Please give us a call by dialing *611 on your Koodo Mobile phone or 1-866-995-6636 from a landline and one of our reps will have a closer look into it.

Thank you.

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