When we were in Florida this winter, we had purchased a phone so we could keep in contact with home. Unfortunately Net 10 service was so lacking that I wanted to throw the phone in the nearest trashcan!! Thank goodness we brought our Koodo with us, as I was able to send an e-mail to get a 30-day US plan, which was done almost instantly. Thank you for all of your help. I'm keeping my fingers crossed that your US plans will be better next year and we won't have to get a US phone at all!!!