A problem sending the command

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  • Question
  • Updated 3 days ago
I am now getting the PowerPoint app message, 'A problem sending this command'. This has only just started.
I'm running IOS 12
Iphone 7
Can anyone advise me of a solution to this. Many Thanks
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jLang

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Posted 1 week ago

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Goran, Mobile Master

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When do you get that error? You might be better off going on Microsoft forums for help. You can try force the app or reinstalling it
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Dennis, Mobile Master

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Try to uninstall and reinstall the app.
Try to create a new file if possible from the app.

This is Koodo forum, maybe a microsoft office forum will get better answers
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Robert, Mobile Master

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iOs 12 is already out?! Or it's in BETA? That might explain the problem.
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Dennis, Mobile Master

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Can you update to ios 12 yet @Robert?

I always avoid ios updates so I cant tell
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Robert, Mobile Master

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Nope, only 11.4.1
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Allan, Mobile Master

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If none of the above work I would try contacting microsoft for app specific support.
https://support.office.com
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DonHart

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Make sure that you’ve updated the Microsoft apps on your iPhone, and try again.
If you continue to experience the issue,you can use Powerpoint fix method.