"Retrieving Failed. Incorrect Service Response" WHY!?

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  • Updated 4 years ago
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Hi! I have a prepaid and am having trouble receiving picture messages and sometimes texts from other carriers. When I try to open a picture message it says: "Retrieving Failed. Incorrect Server response". And lately messages turn up as being blank. Anyone have this problem? know why?
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Posted 4 years ago

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Ben Walburger

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is it possible that you do not have data on your prepaid?
i know that if you have the data disabled that even if you have WiFi access that your phone will not receive picture or SMS messages
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Jonathan I, Mobile Master

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Data needs to be enabled for picture messages to go through.

The nice thing about prepaid is that you can turn on your data to receive the pictures but can't be charged for "regular" data use if you don't have a booster enabled.