\Koodo Network

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  • Updated 4 years ago
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My phone will not connect to a network wondering why? I have tried everything from battery out and trying to connect the phone to the koodo network tells me unavailable.
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Sarah-Ann Morris

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Posted 4 years ago

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Rocky Balboa

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There is an outage right now. Koodo customers cannot make outgoing calls to any cell phone #. We're aware of issue and we're working on it. No estimated time of repair
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Nabil, Employee

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Hey Sarah-Ann,

The issue is now resolved.

You just have to remove/reinsert the SIM card as well as the battery (if applicable) : it refreshes the phone system.

If you're still not able to connect to the network, give us a call by dialing 1-866-995-6636 (option #6) from a land line.

Thank you for your patience and your understanding.

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