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On the $15 base plan with CC auto-top that works fine. I also have the $25 talk and 1GB boosters. I had about 50 minutes left and I wanted to add another 500 minutes since my calls tend to go long and I don't want to get stuck with 0 balance in the field.
So I go to the boosters section and try to select the $25 booster but it's always greyed out. I can only pick the other boosters, which I don't want.
So I go and add $25 to my prepaid account using the registered credit card - worked flawlessly! $25 was now my balance.
Next I go back to boosters page thinking I can add the $25 one now, but NO! Uggh.
So I call up *611 and navigated the options to add a booster and was able to pick and add it. Went back to online account and minutes correctly added and $25 deducted.
So my question this - why can't I just add the $25 booster from the website? What's the point of having the online site if I still have to call up using my phone? There must be something wrong with the site which doesn't allow me to add the $25.
Am I missing something here??