I can ́t receive fon calls

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  • Question
  • Updated 4 years ago
  • Answered
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hello.
I have a problem in my telefon
I can make calls but not receive.
can you help me?
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Jose Marques

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Posted 4 years ago

  • 1
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Dennis, Mobile Master

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Do you have Blocking Mode enabled inside the Settings menu?
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Brendan William

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Anymore info? Like what phone?
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Jose Marques

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My phone is Sony Experia Z1
Is not in blocking mode
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Tayeb A, Employee

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Hey Jose,

Thanks for visiting our community :)

Have you tried to pull the battery out for few seconds? I recommend to send a text message to your own number right after to make a quick test.

If you still need help, you can contact our Tech Support at 1-866-995-6636 (Options #6) free of charge from a land line.

Our hours of operation are:
Monday – Friday: 9am - 9pm
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Keep us posted!

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