7UT1, 7UT2, 7UT3 when trying to call out

  • 1
  • Question
  • Updated 1 month ago
says 7UT and then 1,2 or 3 when trying to call. Have restarted my phone and been a customer for years. Still have an amount owing but put a large amount down on friday and have not had any issues until today (Tuesday). Still shows koodo 3G as my carrier so it is connecting. Not sure what else to do
Photo of Taylor Clark

Taylor Clark

  • 70 Points

Posted 1 month ago

  • 1
Photo of Mats


  • 24,504 Points 20k badge 2x thumb
Log in to your self serve account and see what it says. Maybe its suspended since you owe money?
Photo of Dennis

Dennis, Mobile Master

  • 201,104 Points 100k badge 2x thumb
Does texting work?
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 143,326 Points 100k badge 2x thumb
There will be a message in plain English along with the code. What is it saying?