60$ plan with 10gb data?

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  • Updated 5 months ago
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Trying to change to the promo plan but its not available on the site. That's all. We should be able to change our plans via the selfserve.
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JohnC

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Posted 5 months ago

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howdy.steve

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Probably easier to switch to Telus. They’re offering the same deal.
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Paul Deschamps, Mobile Master

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You can't switch to it as it's only available to new activations, so new customers or those opening a second line on the account.
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David, Mobile Master

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Yes, you can port your number from another provider.
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Jae Kim

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Another way would be buy a prepaid sim card, port your existing koodo line to the prepaid account and open up a new account with 60 10gb plan and port prepaid account to the new line
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Johny Cash

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Why would he do all that Jae ? When he can just Activate directly on the 10Gb plan for 60$ ?
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Serkaz Serkazi

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Can I claim the $60 plan by the loyality pgm?
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Génessis Ibañez

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The plan it's for new activations and bring your own device ONLY ! do not waiste your time by calling costumer service!
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JohnC

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Oh. So I have to close my account with komodo and then turn around and sign up with komodo or someone else? That's a weird business model
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Dinh, Mobile Master

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You can call in and ask them to switch, it will be easy if you are not on Tab.
(Edited)
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Dinh, Mobile Master

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What issues are you thinking of?

Btw, it brought down the 611 :)
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TDP Equinox

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First day I was on hold so long that they closed their office and told me to call back today. I asked if they could call me, and they said no. 

So I called today. 2 hours on hold later (and several automatic hangups) and I'm told by an automated message that they're too busy to help me. Tell me that at the START of the call next time. 

I've sent them a message on twitter and told the rep last night that if I don't speak to retention I'm going to switch. Only been a customer for a month and I already hate this company.
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imthatimvernon .

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Relax man just switch to Telus
Same deal same company , new accounts are handled faster
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TDP Equinox

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I JUST switched to Koodo 31 days ago. If I have to switch again, I'll be going with someone entirely different. Fuck Koodo and Fuck Telus. 
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Brad Urbanowicz

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Issues?? Umm like maybe being on hold for total of 7 hours and getting nowhere. Missed out on this deal because Koodo is shitty on customer service
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Ron Chittaro

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It is frustrating that koodoo didn't make this available online to customers with no tab. Seems I am better off taking the promo from others who are offering similar deals.
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Rashad Mohammed

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Just go to Telus. WiFi calling is included. 
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Lloyd Willett

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Do you know if you can get WiFi calling on telus with a lgg4 thanks
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Goran, Mobile Master

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Looks like the only android phone is currently the LG G6:
https://www.telus.com/en/on/support/a...
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JohnC

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I finally got thru. Only a 30 minute wait and the gentleman on the line was able to get both my lines onto the promo plan after a few minutes of him talking to his superiors.
Thank you
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imthatimvernon .

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We just switched from Telus to Koodo to get 60$ 10gb deal
Or if your with Koodo switch to Telus
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Rashad Mohammed

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Why switch? Wouldn't a call to them be quicker?
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imthatimvernon .

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Either w ay
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Dave Smith

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When does this d@mnable promo end so phone service can return for all the other issues?
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imthatimvernon .

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With no contract WOW
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Derek Ivers

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looks like it ends on the 19th
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Brad Urbanowicz

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And it should be made available to all of us that are with Koodo.
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ricardo Ferreira

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I agree ,
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Ryan Warkentin

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I agree too. It’s bullshit they make you play games to get what they offer new customers
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Brad Urbanowicz

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People can call me entitled or whatever but like frig. 8 frigging hours to get nowhere is disgusting
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Mike McGill

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Rogers and fido are.offering it to all current customers as well as new customers..

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