6 month user ISSUES and Solutions

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  • Updated 3 weeks ago
  • (Edited)
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In 6 months I have:
Blocked 100+ spam numbers. 
Changed my number 2x.

I realize the case with recycled numbers, but..

Today I noticed in self serve "usage" history several outgoing calls from my number to a province where I don't know anyone. My phone is locked and only I have access to it. 

I had to sign up to this Koodo Community, which is actually getsatisfaction customer engagement platform.  When I did, I notice the profile showed "Joined May 11, 2012" 
Not a very good site.

Thankfully, I am a Tech Geek, so I will be having some fun with some of these numbers. (most are bots)
In a few days I will post these "fun" steps/how-to.  To help other customers with these issues.  Koodo won't help, so it's up to us.

For now I advise: Do not respond to any SMS or call.  This will trigger an "active" number to the caller. Second, enable your phones "block calls with no ID" feature.  Most phones have this in settings.  Also,  add your number to the Canada's National Do Not Call List.  It takes up to 2 months for it to take effect

I'n the meantime, Let's go have some "fun" !!
P.S.  I've posted this under "questions" as the others would take up to 2 weeks to be reviewed and posted.
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direwolftm

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Posted 3 weeks ago

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Dinh, Mobile Master

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@direwolftm: I saw your profile was created today Jun 28 2018. How come you saw it as May 11 2012. Was your laptop/cellphone date time was setup correctly? 

And yes, The forum platform is outdated. Hopefully this will be resolved soon.

Regarding the outgoing calls, which number was your phone calling to? sounded strange to me.
(Edited)
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Paul Deschamps, Mobile Master

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What do you mean others will take up to two weeks to be reviewed and then posted? All categories are posted immediately and not reviewed
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Dennis, Mobile Master

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Are you sure those are not incoming phone numbers?

On an unrelated point, When i click on your Koodo communit profile it says you joined today only.  It could be a bug with getSat if you saw an older data.
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direwolftm

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Koodo uses getsatisfaction website.  That's where this date is shown.  http://prntscr.com/k0l6ut
Perhaps I had an older device from back then. Telus/Koodo.  As stated however, not a big concern,
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David, Mobile Master

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Did you create a unique login, or join through Facebook or similar aggregator? If the latter, your join date may reflect info supplied by outside suppliers.
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Allan, Mobile Master

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direwolftm

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Dennis, Mobile Master

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That means 2-4 weeks for koodo to review the idea for implementation.  It will still be posted on here right away
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direwolftm

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@Dennis Are you sure those are not incoming phone numbers?
Yes...very sure.
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Dennis, Mobile Master

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Have you tried matching your call log on your phone to self serve usage?

How many/often are there discrepancy?
(Edited)
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Mayumi, Mobile Master

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Getsatisfaction is hosting(?) other products.
Maybe you used one of their service before.
That's why it says you joined it 3012...?
https://getsatisfaction.com/corp/cust...
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Mayumi, Mobile Master

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Lol. I can't edit.
I meant 2012! Not 3012 :)

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