500MB + 500MB Shock-free data, does that mean 1000MB of data?

  • 1
  • Question
  • Updated 2 months ago
Looking at getting a new plan, currently I have 600MB for 39$.
A plan for 40$ says it has 500MB data + 500MB shock-free data.

Is not all data shock free with koodo? Wondering why they specify? 
Is it 1000MB of data for 40$ or 500MB + pay for what you use of the 500MB?

Photo of Kimbo


  • 80 Points 75 badge 2x thumb
  • unsure

Posted 12 months ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,756 Points 100k badge 2x thumb
Hi Kimbo, No not all plans are shock free older ones are not.

Yes it's a total of 1gb of data included in the plan and any overage over that should you choose to use it is $5 per 100mb.
Photo of Kimbo


  • 80 Points 75 badge 2x thumb
Super, thank-you, Paul! :)
Photo of Robert

Robert, Mobile Master

  • 107,602 Points 100k badge 2x thumb
Hello Kimbo,

All data is either SFD or it's not, You can no have 500MB of SFD and the other 500MB not SFD. It's either a Shock-Free plan or it's not.
Photo of Denise Busayong

Denise Busayong

  • 60 Points
I'm confused. Does that mean for the first 500mb you get no messages and for the last 500mb of SFD you will get a notification at 50%, 90% and 100%?
Photo of Allan

Allan, Mobile Master

  • 56,446 Points 50k badge 2x thumb
Treat it as a 1GB plan.
You will get a notification at 500MB, 900MB and 1GB.
Photo of Mihaela Nistor

Mihaela Nistor

  • 100 Points 100 badge 2x thumb
you will have the sfd service for the entire amount of data that your plan includes, 1000MB in your case.
Photo of Goran

Goran, Mobile Master

  • 92,074 Points 50k badge 2x thumb
The answer was provided 4 days ago. It's one thing if it's 5 minutes or something that you're after someone else who answered at a similar time as you, but this is way too late.

Participation is of course always welcome. However, please pay more attention to questions being appropriately answered before answering so late for the future.
Photo of Tina Clement

Tina Clement

  • 60 Points
my son has 2 gb of data and 1 gb of shock free data why do they charge me when he goes over his 2gb if shock free data is free...should he not have 3gb of data?....and why does it say that on the bill ? why does it say 3gb if its all the same? Thanks in advance for your help
Photo of Allan

Allan, Mobile Master

  • 57,776 Points 50k badge 2x thumb
All data is shock free now. By the sounds of it your son has a 2GB+1GB plan which I'd the same as saying 3GB and you might see those two interchanged.
Have you checked page 3 of your ebill (where you can see a breakdown of charges to see what's going on?) If you cant figure it out take a screenshot of that page and post it here leaving out any personal info and we can help you out.