50$ prepaid visa with purchase of phone

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  • Updated 2 years ago
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I bought my phone back in August. I was promised a $50 prepaid Visa, but I have still yet to receive it.
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Myrna Landers

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Posted 2 years ago

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Mathieu, Mobile Master

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Hi Myrna,

It is typically given while activating the phone. If you upgraded your phone, you would not of been able to get the 50$ visa card. Only new activations get it.
(Edited)
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Erwin

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You probably meant new activations, right? Not new upgrades.
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Myrna Landers

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I bought the phone from the Koodoo website and I was a brand new customer. There was no upgrade. So I should have gotten the Visa card.
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Melissa, Employee

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Hey Myrna, I see two numbers on your Koodo account.  Can you please confirm the last 2 digits of the phone number you're inquiring about :)? Thanks! - Melissa 
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Myrna Landers

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Yes, my phone ends in 62
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Myrna Landers

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So is someone looking into this then??
(Edited)