you should put this in the koodo hall of fame. Joining koodo has been the worst decision of my life. I've only been with koodo 3 weeks and I have had nothing but problems. so here's an idea, hire someone to F*&^ing answer the phone!!! most of my problems could have been resolved if I could only take to a real person. P.S. Don't reply with the bullsh*t response most people prefer online cause I cant talk to anyone here either!!!