3g drop off/hang up

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  • Updated 5 years ago
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Hey guys, I was wondering something about a small issue I seem to be having and and I wanted to know if it was normal. I used to have an old Optimus One and I thought the phone might have been the issue but now I recently upgraded to a Nexus 4 and I'm seeing the same kind of behavior. When I'm on 3g/HSPA+ everything works fine except sometimes it seems to drop. Very rarely does it totally drop (which I can see on the network icon) but usually what happens is I click something, a web link, on the app store or try to do a refresh on facebook or anything of the sort and it either hangs/tells me connection couldn't be established and if I repeat the action it usually goes through the 2nd or 3rd time and then it works well for a while until it hangs again.
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Posted 5 years ago

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Sophia, Mobile Master

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Hi Andre-Pierre, do you get that wherever you are, or just at certain spots? I haven't seen behavior like that myself except when I am in a spotty area... but your problem might be something entirely else!
Well I didn't keep track with my old phone ( and I only have had my new one for a week yet) but it happened on wedesnesday at the panama terminus on the south shore of montreal (Brossard) and earlier tonight around the Plaza côte-des-neiges in Montreal. At both place I seem to be receiving an excellent signal (can even see the cell antena at the plaza). But generally it does happen around the montreal area, like when I'm taking bus line 165 which goes directly downtown so I'm not sure it has to do with spotty areas.
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Sophia, Mobile Master

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That does sound strange... I'm hoping that someone from around that area can confirm any network troubles... or you could file a ticket with Koodo asking them to investigate!
I'm also reading it could be software related, as the facebook app is known to be very buggy and from googling the issue it seems to be fairely common, same applies to the google play store so I'm not convinced at all it is a Koodo problem, else I wouldn't be the only one experiencing it! I was just wondering if other people had the same type of issues.
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Don

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I'm having the same issue with my Galaxy Note 2...

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