3G not coming up

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  • Updated 3 years ago
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I changed my plan today to include data but the 3G is not coming up on my iPhone.
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Posted 3 years ago

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Dennis, Mobile Master

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3G and data are two separate things. You need 3G for text and calling to work with Koodo/Telus.

Also make sure your data is actually turned on and you dont have a data block on your account.

Also try Settings>Cellular>Cellular Data Network>Reset Settings
Thanks Dennis, I turned off the data block when I changed plans.

Reset settings didn't do anything.

When my wifi is turned off I can't get the Internet.
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David, Mobile Master

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You also need to turn on Cellular Data (Settings > Cellular > Cellular Data)
You may need to update your Cellular Data Network settings if the reset did not work. It should read something like: isp.koodo.com
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Dennis, Mobile Master

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Hmm... I would go to your self serve and make sure your Data Block is really off on your Add-Ons

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