3 Koodo Phone Numbers - 3 Accounts - 3 Emails - want to view the 3 accounts under one email

  • 1
  • Question
  • Updated 8 months ago
  • Answered
Hi there I have 3 separate koodo accounts (two Prepaid accounts for my 2 daughters and one non tab monthly account for me). I am currently accessing each account with a unique email address. I would like to just use one email address and be able to select which account to manage. Is this possible? I don't want to combine the accounts, just have them under one email.
Thanks!
Photo of Ted Vance

Ted Vance

  • 90 Points 75 badge 2x thumb

Posted 8 months ago

  • 1
Photo of Goran

Goran, Mobile Master

  • 91,426 Points 50k badge 2x thumb
Unfortunately each account must have a unique email. You could use an email client to view them without regularly changing log in though.
Photo of Ted Vance

Ted Vance

  • 90 Points 75 badge 2x thumb
Ok thank you Goran, are you with Koodo?
Oops...Forget my question I read about Mobile Masters.
Thanks for your response.
(Edited)
Photo of Goran

Goran, Mobile Master

  • 91,426 Points 50k badge 2x thumb
Np! Don't hesitate to come back if you need anything else.
Photo of Dinh

Dinh, Mobile Master

  • 33,394 Points 20k badge 2x thumb
Technically, Koodo agents could do it for you. They have the tool to transfer the ownership of each accounts. But there is a fee of $25 each. You could tell them your situation and ask if they can waive the fee. I don't know if they can do it for free, but there is a way.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
So while you can't combine post and prepaid accounts in the system, if you use Gmail you can change the email of each account to an alias email.

Here's how it works.

Let's say my email account is
Myname@gmail.com

I can change the email of each Koodo account as follows

Myname+accountnickname1@gmail.com
Myname+accountnickname2@gmail.com
Myname+accountnickname3@gmail.com

Now all of the email for your Koodo stuff will goto one email inbox.

You can then use Gmail filters, if you like, to file all the Koodo correspondence into a folder.

Hope that helps.
Photo of Goran

Goran, Mobile Master

  • 91,426 Points 50k badge 2x thumb
Heard back as Chad said especially post and prepaid accounts cannot be linked or have the same email and you cannot do the same email address even if they were all post or all pre accounts.
Photo of Dinh

Dinh, Mobile Master

  • 33,394 Points 20k badge 2x thumb
This is strange, I can add a new line to my current email account (all postpaid).

If I can do it why I could not transfer another line to my existing one?
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Because prepaid.
Photo of Ted Vance

Ted Vance

  • 90 Points 75 badge 2x thumb
Thank you all for your responses. Much appreciated.