24 Month Guarantee

  • 1
  • Question
  • Updated 5 years ago
  • Answered
As a current customer (customer prior to the new tab and guarantees) do I receive the 24 month guarantee?
Photo of Jennelle Duerksen

Jennelle Duerksen

  • 70 Points

Posted 5 years ago

  • 1
Photo of Chris A

Chris A

  • 828 Points 500 badge 2x thumb
No, unfortunately, you'd have to upgrade to a new phone, at which point you'd get the 24 month guarantee, as well as 15% of your bill contributed to your tab instead of the current 10%.
Photo of David

David

  • 1,334 Points 1k badge 2x thumb
I'm sorry, I believed that it was a 12 month guarantee on new phones, not 24 month
Photo of Some random Mobile Master

Some random Mobile Master, Mobile Master

  • 39,554 Points 20k badge 2x thumb
They were talking about the new Tabs guaranteed to be cleared at the 24 month mark or less, not the device warranty.

This conversation is no longer open for comments or replies.