2 bills for same circle ??

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  • Updated 2 years ago
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Hey everyone ! I wana ask about my bill that I got dis month n it's d second bill n prob is dat in my first bill I paid money for dis month as well!! So m not able to get why I got d bill again ??
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Harleen

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Posted 2 years ago

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Sophia, Mobile Master

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How did you get the second bill? You can check self service to see if your invoice is paid, if not, this is probably just a reminder.
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Harleen

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I got it on self serve n dey r asking me to pay it
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Goran, Mobile Master

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How long did you take to pay the first bill? If you pay close to the due date the new Bill has already been generated and it will show you still need to pay for the last bill.
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Harleen

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It's not about dat m saying in my first bill for koodo dey charged me fr dis month too n now dey r again sending me bill for dis month ..
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Harleen

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Thank you for changing it guys. Really appreciated :)
Thank you again for your help :)
I checked it just now
(Edited)
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Harleen

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Yes sir . On same bill diff dates are coming in PDF and the notification one
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David, Mobile Master

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We didn't change it, as we are customers, just as you are, and have no access to your billing info. I guess someone at Koodo found a problem with the billings dates and have fixed them for you and likely others!

Don't be surprised if some of the info you posted gets deleted, as it contains personal information.
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Harleen

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Okay
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Sophia, Mobile Master

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Glad you got it sorted Harleen! Come back any time with questions :) Have a great weekend!