10ALL add-on won't let me call a 1-877 number.

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Im travelling in California and
Bought the 10ALL add-on via my iPhone. I received a text confirming my purchase but can't seem to call a 1-877 number of a company based in Ontario. Thoughts?
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v

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Posted 1 year ago

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Allan, Mobile Master

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Can you call any other numbers? If so then there is a problem with the number you are trying to call, not with the add-on
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Chad Burr, Mobile Master

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Some toll free numbers can only be called from within the original country. That's on that company whether they want to pay for international calls. See if the company has another number for use outside of Canada.
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v

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That explains it. Thanks chad!

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