1 hour on hold, unaccetable koodo. i just want kood to match fido!!

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  • Question
  • Updated 1 year ago
Want Kood to Mtch Fido Special, 49.50 for 4 g of data per month
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francesco

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Posted 2 years ago

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Timo Tuokkola, Mobile Master

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Koodo does not do price matching. If they chose to offer a similar plan to Fido's, it will be posted on their website at koodomobile.com.
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francesco

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It's exactly the same as Koodo, only cheeper!
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francesco

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He will be the reson why I am leaving, his amnswer of, whta does tmy first sentnece say is what will make me leave Koodo!

BYE!
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Jru Gordon

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on your way out, please buy a dictionary
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Jru Gordon

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on your way out, please buy a dictionary
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francesco

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Wow, you guys here at Koodo are really arrogant with your answers, I've brought this up with Koodo and they are looking into it.

Maybe you should get a book and learn how to properly anwser customers, I know, I know,you don't work for Koodo, but you are representing them when you answer like this !

Always use a capitol letter when begining a sentence and finish with a period !
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Ivan, Mobile Master

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Not a single Koodo employee has participated in this discussion so far.
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francesco

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And being on hold for more than an hour, not good !
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Sophia, Mobile Master

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You can contact Koodo on Facebook too, just a heads up.
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Diana Brown

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Don't bother phoning Koodo. Email them instead. I did get a response quickly through email although they refused to honour the Kiosk's promotion I was offered. And the Kiosk manager has not bothered to contact me after he came back from leave 2 weeks ago. Not sure how you can deal with Kiosks when you can't trust them and the company won't honour signed contracts.