1 GB Data Usage When I Deleted the Facebook App

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Trying to determine how I had a 0.92GB usage in data when I deleted my Facebook App (Samsung S5). Is this even possible? Is this a glitch of some kind?
Photo of Dave

Dave

  • 80 Points 75 badge 2x thumb
  • Confused and Disappointed

Posted 3 years ago

  • 1
Photo of Taylor Upshaw

Taylor Upshaw

  • 1,856 Points 1k badge 2x thumb
This is most likely usage occurred from when the app was installed on the device and running. You should be able to see the dates when Facebook accumulated the data usage and hopefully they'll line up with when the app was still on the device. 

If this isn't the case I'd recommend contacting billing (*611) from your device and taking this up with them. No guarantee they'll be able to do anything for you, but they will at the very least address your concerns 
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
You could have used the app a lot when it was on your device. Viewing all the pictures and videos and/or uploading your own can eat it up quickly if you're not careful. There's also an infamous "Auto-play videos" option that is set to "on" by default that has to be turned off.

Taylor's right though; if it doesn't lineup to when the app was installed than you can dispute it, otherwise data usage is usually accurate.
Photo of Dave

Dave

  • 80 Points 75 badge 2x thumb
Thanks guys. I will give 611 a call. It was a huge spike immediately after I dumped the app. The Data Usage app on my phone says 

REMOVED APPS AND USERS - 0.92GB
Foreground - 0.00b
Background - 0.92GB
Photo of Taylor Upshaw

Taylor Upshaw

  • 1,856 Points 1k badge 2x thumb
Keep us posted, Dave !

This conversation is no longer open for comments or replies.