1.5gigs of data used

  • 1
  • Question
  • Updated 9 months ago
I just started my next month on my data and how did I get this much when I’m not even on it...
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Mike Dias

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  • frustrated

Posted 9 months ago

  • 1
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Dinh, Mobile Master

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You could click on the "View details" and see the time stamp and amount of data reported. Could be an issue of updating and sync from Koodo.
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Allan, Mobile Master

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You can check the usage on your phone to see what is using what. Chances are it was a download or update or something similar.
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Robert, Mobile Master

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Make sure automatic update on data are off!
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Jru Gordon

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on that screenshot, where it says LTE up top, that shows that your data is indeed on.  Did you just have it on to go into self-serve and capture that screen shot?