Title is a message I received the day after I bought my first mobile phone from a Koodo stand. I called *611 and got a telus email to send my information to and after a week still have NOT gotten a reply! Is there someone, a human being I can call to get my issue resolved? Koodo keeps telling me to email the telus email and seem inept at solving my problem. I have attached my number to resumes and need it unblocked now!