**Urgently** need my phone unlocked by tomorrow

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  • Updated 2 years ago
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How long does it take to unlock a phone once you've called?  I'll be in the states by then with no internet whatsoever, and my mom will be calling over the phone.  Unable to use koodo self serve to upgrade plan ("too many redirects") Thank you!
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Julia C

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  • stressed. very stressed.

Posted 2 years ago

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Dennis, Mobile Master

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If you call koodo for the unlock it takes up to 15 minutes (and possible a reboot or syncing with iTunes).  But when i just unlocked my iphone 6s it was immediate with no need to sync
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Julia C

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THANK YOU SO MUCH.  You are a lifesaver.  

Do you know which option I press when I call koodo (I already tried calling but alas they were closed)
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Dennis, Mobile Master

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Yes they are closed now.  Call in the morning.  here are their hours:
Hours of operation (local time):
  • Monday − Friday: 9am - 9pm
  • Saturday: 9am - 7pm
  • Sunday: 9am - 7pm

Just press 0 until you are able to talk to a person

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