When I click "Sign up for automatic top-ups" in the self serve thing, it just loads for like 10 seconds, then brings me to the same page. What's the point of a link if it doesn't go anywhere?
Hey Alex! We understand that this is frustrating, but our team is doing everything possible to try and pinpoint what can be causing this issue. If it's not too much trouble, can you please send us a detailed e-mail on this secured link http://koo.do/11eMLdy and choose "Social Media" as a category? Please include which browser you were using and add as much information as you can regarding this issue and we will pass this along to our technicians. Thank you Alex!
"Social Media"??? What does social media have to do with this? It worked in the French version and not the English for me and my brother who also did the same thing, in all 3 of the browsers I tried (Firefox, Opera, Chrome). Is the team so incompetent that that isn't enough information? Why not just copy -> paste the code from the French version of the site onto the English and sub in the translated text? I mean, it's not frustrating to me since I already worked around it. It would only be frustrating to you guys. I'm giving you the information publicly. It doesn't have to be a "secured link". Can't your team just look at what's being said here?