[Post Lollipop update issue] Moto G shuts down by itself after charging.

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  • Updated 3 years ago
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My Moto G shuts down by itself some times after the battery gets to 100% when charging. Happened every night since the update.

It shuts down and then shows the "100% full" battery screen.
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Posted 3 years ago

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Tayeb A, Employee

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Hey Pineapple,

Have you tried contacting our Technical Support? You can give us a call at 1-866-995-6636 from a landline (Press 6).

Our hours of operation are:
Monday – Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

A Representative will help you find a solution for this issue.

We look forward to assisting you!

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Paul Deschamps, Mobile Master

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Change your language from English Canadian to English US, it's odd sounding but someone else had this issue and that was tech supports solution and it supposedly worked.

If it doesn't then try a factory reset.

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