"port" a number and "transfer" a number

  • 1
  • Question
  • Updated 1 year ago
Hello everyone,

What is the difference between "port" a number and "transfer" a number to Koodo?

Thanks.
Photo of Mohammad

Mohammad

  • 260 Points 250 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 142,984 Points 100k badge 2x thumb
Oops, answered you hereĀ https://community.koodomobile.com/koodo/topics/how_long_does_it_take_to_transfer_a_cell_number_to_ko...

But if you have additional questions, please use this new thread, thanks :)
Photo of David

David, Mobile Master

  • 93,430 Points 50k badge 2x thumb
In that instance, they effectively mean the same thing. Transferring a number often means changing the ownership of a number - for instance, taking a number (and plan) you have managed for a child, and transferring it to their own account & responsibility. Porting usually means changing service providers - for instance moving your phone service from Telus to Koodo.
(Edited)
Photo of Mohammad

Mohammad

  • 260 Points 250 badge 2x thumb
I have transferred my fongo (free paid) number today to koodo. still i can't receive any calls. i turned it off and on but didn't matter.
in self serve it still says transferring number is in process!!!
(Edited)
Photo of Mohammad

Mohammad

  • 260 Points 250 badge 2x thumb
just another question:
in self serve in "view usage" there are "koodo mobile" and "airtime". what is the difference between these two?
thanks.
Photo of Robert

Robert, Mobile Master

  • 106,856 Points 100k badge 2x thumb
Can we have a screenshot of what you are seeing?