"no signal found for mobile network"

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  • Updated 1 year ago
I have replaced my Galaxy Ace II with a Galaxy J120W and have purchased and installed a Koodo nano SIM card. When trying to text I receive an error message "No signal found for mobile network".  I am a prepaid customer. What do I do next?
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Theresa Lueke

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Posted 1 year ago

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Dennis, Mobile Master

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Did you switch your line over from the old sim to the new sim on self serve?
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Theresa Lueke

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Had tried that.  I phoned tech help and my problem is resolved. Thanks.