[new customer] You're still waiting to be approved

  • 1
  • Question
  • Updated 3 months ago
  • (Edited)
You're still waiting to be approved Looks like this account has already been linked to another email address. You're still waiting for permission from the owner of that email address. We'll email you once you're approved.

New customer here. I'm getting above message when trying to login. I called and fb messaged Koodo, but the wait time at the moment is just too long. Would appreciate any representative to help me asap!
Photo of David Kim

David Kim

  • 70 Points

Posted 3 months ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 177,710 Points 100k badge 2x thumb
Sending a private message via social media is your best bet as a rep will need to reset your self serve. With the recent promo this weekend Koodo has been over whelmed (as have other carriers) please be patient and I would expect a reply in a few days