$7 protection protection plan raised to $11

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When I became a new customer at Koodo in April 2017 ago, I got the protection plan that was $7. Recently, for my September bill I see that the protection plan cost is raised to $11. Is there any reason for this?
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Micah Greene

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Posted 10 months ago

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Ranjan, Official Rep

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Hi Micah - the monthly charge for Koodo Phone Protection has increased as of Oct. 1st. a message was included in your August bill notifying all customers of this change - see below. It's actually now $9 (The other $2 you're referencing may be related to a monthly data add-on you have on your account). Hope that helps. 
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Micah Greene

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Thanks for the clarification :)
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Ashley

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I think that is B.S, it's bad enough we get crappy plans that are not offered in the Nova Scotia province but now we have to pay more for protection; how about offer us (in the Atlantic province) some of the same plans Quebec or Saskatchewan gets? I would love to pay the same $50 a month for 5-6GB of data instead of 1 damn GB Im doing now, and don't say its because of other phone companies bc if you wanted it to happen you could make it happen!
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Erwin

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I could say the same too for Alberta, but unfortunately, there is no regional carriers to compete with in our provinces that can “make it happen.”
I don't feel the cost should be increased - PERIOD!  If they wanted to raise the price as of Oct 1st, then that should be reflected on new customers only.    
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Ashley

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agreed

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