$30 Activation fees

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Hello all, a friend of mine just told me Koodo is about to introduce a $30 Activation fees on the first bill starting next month? Is there any truth on that???
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TJ Smith

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Posted 5 months ago

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Dinh, Mobile Master

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I heard nothing about it and don't think they will.
LOL

No cellphone provider in Canada charges a $30 activation fee.
Koodo's activation fee is the SIM Card fee, which wouldn't go up to $30 when TELUS is still $20.
Koodo would be shooting themselves in the head considering. they don't even have VoLTE or VoWi-Fi.

So, not unless all Koodo and TELUS people got high during an office party and made that decision.
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Dinh, Mobile Master

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Well, I could make a pdf and make it $50. Eh, it could start tomorrow...
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canucks4life

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Pretty sure this would be against the updated wireless code...
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Robert, Mobile Master

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Could we have proof of that "PDF"?
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Dennis, Mobile Master

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Where is the link?
Usually mobilesyrup.com would be on top of this stuff
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TJ Smith

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I'm hoping when the 12th April comes and you realized I was right you gents will have the class to acknowledge you were wrong and apologize for suggesting I was lying. 
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TJ Smith

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TJ Smith

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My mate just sent me a screen-shoot for all you septics out there. STARTING April 12th, ALL ACTIVATIONS AND UPGRADES  will have a $30 Activation fees
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Dinh, Mobile Master

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lol, well
4 days to Apr 1st....
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canucks4life

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wow that really is a step back...guess I'll be exclusively using webstore from now on.

I assume this is for all retail activations as well eg BestBuy/Walmart?

(Edited)
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TJ Smith

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yep, if you go to a store they'll slap and extra $30 on the bill
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Dennis, Mobile Master

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Thank you TJ for the proof.  This does look convincing
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Paul Deschamps, Mobile Master

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You can thank our oh so wise Liberal government and their minimum wage increase just like you can for literally EVERY single thing now being drastically increased in price.... It sure is turning out to be alot more than that ten Cents extra for a cup of coffee liberal supporters were oh so willing to pay to think they doing a great thing supporting the drastic wage hike SMH
(Edited)
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Dennis, Mobile Master

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The minimum wage has far less impact on large corporations than small businesses.
And if anything, Koodo is driving customer to the web store to avoid commissions.

I have no issue that companies are mandated to pay a livable wage.  I have no issue with small businesses raising prices to stay competitive or to survive.  I expect larger companies to add efficiencies and innovation to become more profitable.  Ex. McDonald's and their self serve kiosk, their mobile app for coupons, mobile ordering, customization, table service. Raising prices to keep insanley high profits without innovation is lazy.  It is just asking for the sector to be regulated
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BobTheElectrician

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The telecom machine is like another McIndustry. High costs of entry, infrastructure, elaborate systems that can be run by McEmployees that don't have to understand or care as long as they stick to the rules. And the rules keep changing.

As long as there are enough part-time employees who put up with low wages and lack of benefits in exchange for jobs that require minimum training, flexible hours and no loyalty, the system can roll along.

ATM machines, self serve kiosks and on-line ordering are more about eliminating McEmployee costs than anything else. It's only a matter of time before the fast food joints and similar industries will come full circle and simply become elaborate vending machines. I remember Eaton's dept store had such a restaurant in their main Montreal store in the mid 1960's. Plus ça change...

It's quite possible to buy a cell phone in a vending machine in some US airports, or to do the same with no ID or credit card at any dollar store. No human intervention required.
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BobTheElectrician

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The telecom machine is like another McIndustry. High costs of entry, infrastructure, elaborate systems that can be run by McEmployees that don't have to understand or care as long as they stick to the rules. And the rules keep changing.

As long as there are enough part-time employees who put up with low wages and lack of benefits in exchange for jobs that require minimum training, flexible hours and no loyalty, the system can roll along.

ATM machines, self serve kiosks and on-line ordering are more about eliminating McEmployee costs than anything else. It's only a matter of time before the fast food joints and similar industries will come full circle and simply become elaborate vending machines. I remember Eaton's dept store had such a restaurant in their main Montreal store in the mid 1960's. Plus ça change...

It's quite possible to buy a cell phone in a vending machine in some US airports, or to do the same with no ID or credit card at any dollar store. No human intervention required.
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Ivan, Mobile Master

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"As long as there are enough part-time employees who put up with low wages and lack of benefits in exchange for jobs that require minimum training, flexible hours and no loyalty, the system can roll along."

When the alternative is hunger and homelessness, I'd "put up" with a lot, especially if I'm supporting others.
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Ivan, Mobile Master

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"As long as there are enough part-time employees who put up with low wages and lack of benefits in exchange for jobs that require minimum training, flexible hours and no loyalty, the system can roll along."

When the alternative is hunger and homelessness, I'd "put up" with a lot, especially if I'm supporting others.
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canucks4life

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Dennis, Mobile Master

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Think about how silly this fee is.  If is basically a fee for the privileged of being a customer
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BobTheElectrician

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Bell (and probably others) used to charge you $35 activation fee to renew the contract you already had.
Looks like they really are out of their minds. Tell me, who is going to pay $30 upfront so that they can become a customer and have the "privilege" of paying monthly $$ for no customer service and missing features that other providers had for years?
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BobTheElectrician

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They must feel confident that other "competitors" will follow suit. If it blows up in their face, they can always tell folks they should do it online and have the fee waived.

So in their infinite wisdom, the public face of this is that there is will be a new activation fee. If the customer does it online, the fee gets waived and I presume they don't even collect the $ for the SIM anymore. So they get the customers riled up and end up losing the revenue stream from the fee and/or the SIMS?

Talk about lose/lose.
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TJ Smith

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Rogers, Fido, Bell and Virgin already charge "activation fee" on the 1st bill for EVERY transaction : BYOD/Tab or 2y Contract/Updrage. 
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Timo Tuokkola, Mobile Master

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If a customer activates in store, koodo not only has to pay the employee for their time, they also have to pay commission on the sale. I'm betting that every online activation saves koodo at least $30.
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Dennis, Mobile Master

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It could be something for prepaid.  Maybe at airports.

If koodo had a better online ordering system and shipping times, I would be pushing people to that platform.
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Paul Deschamps, Mobile Master

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Wouldn't they already have their prepaid SIM cards available in variety type stores in Canadian airports and that cost alot less.
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Dennis, Mobile Master

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I dont think they do.  Not in airports anyway. If I just landed in Toronto, there doesnt seem to be a way to get a Koodo prepaid sim at the airport.  Which is in contrast to Europe and Australia
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Paul Deschamps, Mobile Master

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That's odd, they should definitely try to get into airport stores
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TJ Smith

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The article from "MobileSyrup" is spot on, specially this paragraph:

"It’s easy to see the change as a response to the ban of unlocking fees instated by the CRTC with the December 1st Wireless Code revision. Telus and the rest of Canada’s wireless operators were forced to do away with unlocking fees (generally $50 per unlock) and sell all devices unlocked as of late last year."

Read more at MobileSyrup.comTelus and Koodo to introduce $30 connection fee, eliminate SIM card fee

The found a way to dump the "old unlocking fees" on the consumers via the "new connection fees".

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