$30 3 day roaming pkg was useless!! I WANT MY $30 back - WHO DO I TALK TO?????

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  • Updated 1 year ago
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Purchased 3 days to cover "roaming" in the USA over the Easter Weekend and it was useless!! I had to return to Canada when I discovered that the feature I paid for was not working. I WANT MY $30 returned as it was a waste of money - WHO DO I TALK TO?????
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anne

  • 70 Points
  • very unhappy with Koodo right now

Posted 1 year ago

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Bernard, Official Rep

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@ Anne, no Canadian cellphone company guarantees service in the US as we all rely on American carriers' coverage. That said, their coverage is very decent so I'm not sure what you couldn't use. Please send us a private message on Facebook so we can look at your account and what usage has been incurred. 
(Edited)

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