$10 bill credit

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  • Question
  • Updated 6 months ago
Right now my monthly bill is $55. Am I able to downgrade my plan and still get this $10 bill credit? I don't see any rules anywhere in my self serve menu.
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Posted 6 months ago

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Dinh, Mobile Master

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hi Merchaholic,
If you cannot do it in your selfserve, then the answer is properly No. You could contact Koodo directly and ask specifically for you case though.
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Hi Merch,

The answer is no. Once you switch your plan the $10 Bill Credit will also drop.
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Robert, Mobile Master

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All this because the bill credits were plan specific I think.