$10.00 for a 10mb data packet?? what is this?

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  • Updated 2 years ago
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I'm wondering if anybody can help explain a $10.00 charge for a 10mb data packet. My plan states that I will get charged $10 for every 1GB that I go over for my data plan, so I was expecting an extra $10 charge on this current bill cycle however I ended up with +$20 extra. Details showed it was 2 10mb packets that were charged at $10 a piece... What is this charge when I was within the extra GB?
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Christopher Wong

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Posted 2 years ago

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Daniel, Employee

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Hi Christoper! According to your bill, you used 3.222 GB (3GB + 222MB). You are charged 1GB as soon as you start using the extra data. Basically, next time, you can use the whole GB as it will be charged anyway. 
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Christopher Wong

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Thanks for the reply Daniel.  I got lost in all the screens and I see the total usage now.  Thanks for clarifying! Guess I did use more data than I thought.