Conversations

Conversations 1 - 20 of 201
Photo of Cheryl Jackson Scott
No service
My phone all of a sudden says no service, where I know for a fact there is service( my husbands phone is fine, we are sitting side by sid...
  • 6 me toos
  • 10 replies
  • Question
  • Answered
  • Archived
Photo of Stefanie Richard
Send a text to an email address
When ever I try to send a text to an email address it just says sending for hours. It converts to a (multi meida message) MMS and even wi...
  • 1 me too
  • 14 replies
  • Question
  • Answered
Photo of Steve Cote
Is there a cancellation fee?
If I get a Koodo plan and decide to cancel before the 24 month period is up do I only pay for the remaining cost of the phone or is there...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Rocky Balboa
Stop advertising unlimited MMS with talk/text Price plans
Let me tell you working first hand as a front line agent is informing customers MMS uses data. (Picture Messaging) I think koodo should c...
  • 9 me toos
  • 9 replies
  • Idea
  • Under Consideration
Photo of Xavier
New Unlimited data plan. Up to 3GB After you pass the threshold, you still have unlimited access to data, but the speed of data is reduced!!
My idea is to launch a price plan with a higher data plan. Time has changed and 1 or 2 GB of data is not enough for an entire billing c...
  • 35 me toos
  • 10 replies
  • Idea
  • Not Planned
Photo of Daniel lallier
When can i upgrade phone?
Is there anyway i can check how long i got till i can upgrade my phone ?
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of 90raisin .
Pre-Authorized Payment Not Working
I signed up for pre-authorized payment to come automatically out of my debit account, but Koodo has not taken out any payments out for th...
  • 4 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Rick Hebert
Voicemail ask for mailbox number.
I have a Samsung Galaxy Ace. When I retrieved my voice mail in the past, it asked for my password, and after entering it, I received my v...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of David Hopkins
Change APN to disable Internet while enabling MMS on Samsung Ace 2
Is there any way to change the APN settings on a galaxy Ace 2? I want to change the apn type from "internet + mms" to "mms" so that I can...
  • 3 me toos
  • 36 replies
  • Question
  • Answered
  • Archived
Photo of I'm Zak's Dad
Migrating from Prepaid to Monthly plans
Hi! I think a great idea to promote people migrating from prepaid plans to monthly plans would be to give them a credit for any unused bo...
  • 23 me toos
  • 6 replies
  • Idea
  • Implemented
Photo of Xavier
Invoices should be issued in both, English and French.
What is it for customers? Accounts activated in Quebec are setup in French by default. Most reps do not ask what the preferred languag...
  • 3 me toos
  • 2 replies
  • Idea
  • Not Planned
Photo of Xavier
Insure Your Phone from Loss, Theft & Damage
Big companies such as Verizon, AT&T, Sprint, Clearwire and some others offer insurance to their products through third party companies. ...
  • 4 me toos
  • 3 replies
  • Idea
  • Implemented
Photo of codo27
Damage insurance
I just broke my phones screen last night, I bought the phone out, its going to cost $200 to repair and I'm a broke student. I'm now witho...
  • 7 me toos
  • 9 replies
  • Idea
  • Implemented
Photo of Rob Fournier
Take Debit
There is a guy who delivers Chinese food on a bicycle in my neighbourhood that takes debit. If he can, you can. Get it together.
  • 8 me toos
  • 6 replies
  • Idea
  • Implemented
  • Archived
Photo of PD
Black friday
I saw on Mobilesyrup that Rogers and some other providers are coming up with huge discounts on handsets on blackfriday. Any blackfriday d...
  • 4 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Sean Godsell
Moto G 16gb version.
I noticed you guys don't have the 16gb Moto G version. The 8gb version doesn't cut it for me. If you would have had the 16gb version, t...
  • 3 me toos
  • 10 replies
  • Question
  • Answered
  • Archived
Photo of Chris Brooks
One time payment from bank account?
How do I make a one time payment from my bank account that is already connect with pre-authorized payments if I don't have a credit card?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Paul Deschamps
Koodo NEEDS to start selling the Moto G Accessories
As Koodo & Telus are the only 2 carriers offering the Moto G it would be greatly appreciated by everyone puchasing the Moto G Koodo were ...
  • 10 me toos
  • 9 replies
  • Idea
  • Not Planned
  • Archived
Photo of Antonietta Pelle
Koodo to Koodo
Do you think we will ever see Koodo to Koodo unlimited calling?
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Alex H
FOCUS GROUP: US Roaming add-ons
Hi everyone, Roaming has always been a bit of a touchy subject. It seems like there hasn’t been a good, recommended solution offered ...
  • 3 me toos
  • 35 replies
  • Question
  • Answered
  • Archived