Conversations

Conversations 1 - 20 of 182
Photo of TJ Smith
name on caller ID
This idea have been posted in the past years but with LTE and the new gen system it's doable. "srlawren" mentioned in another post that F...
  • 6 me toos
  • 4 replies
  • Idea
Photo of Kirsten
Why won't you honour the discount?
I ordered a phone with a plan -- there was a discount on the phone plus 3 gigs of data. I recently moved and changed my address with the ...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of rinto
i am in freedom network.i want to move to koodo.can I do it online or do I need to go an outlet?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Jeremy LeBlanc
Bonus data on new phone purchase with tab
Hi everyone,  Yesterday I purchased an iPhone 8 with a tab, and changed my rate plan to the current promotion showing 1GB Shock-Free Dat...
  • 1 me too
  • 2 replies
  • Question
Photo of Caleb MacCormack
I have a special offer for an iPhone 7 because I have credit on my account. But I went in store and they said I don’t. Is it online only?
Special offer only online?
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of GreatCrouton
Ugh...another roaming question
I'm sorry, I know this has been asked a lot but not sure it's been answered for me to totally understand.  I'm roaming internationally wi...
  • 1 me too
  • 4 replies
  • Question
Photo of TJ Smith
new DATA ONLY plan good but not GREAT
As of today Koodo launched a DATA focus plan at $30/month. While it's a nice move on the right direction there's still room for much imp...
  • 2 me toos
  • 4 replies
  • Praise
Photo of Aprilt
When will Wi-Fi calling be extended to other devices?
Just wondering if anyone has heard when wi-fi calling will be available on the LG G6. I updated my phone to 8.0 and noticed I can now tur...
  • 1 me too
  • 4 replies
  • Question
Photo of lil
Do I still have to pay $30 connection fee when cancel the plan in 15 days trial period?
  • 1 me too
  • 4 replies
  • Question
Photo of steph
Can't seem to save my data block & notifications
Settings for data will not save despite the many times I have gone through them. I would like the text alerts and to be able to adjust wi...
  • 1 me too
  • 3 replies
  • Question
Photo of You-Do-Not-Know-Who
3 GB bonus
Koodo: Bonus 3 GB for 24 months for new activations or upgrades. Dog provider: Bonus 3 GB permanent for new activations or upgrades. Hi...
  • 3 me toos
  • 1 reply
  • Question
Photo of Bilal Itani
I cannot get access to my referal link
I am not able to get my referal link. I keep getting this error. I recently joined Koodo (like 2 hours ago). Did anyone encounter this i...
  • 1 me too
  • 4 replies
  • Question
Photo of Mike Schmutz
Referral Credit
I was referred to Koodo and when we were suppose to get $100. I received an email that I will be getting a $100 bill credit in early Marc...
  • 3 me toos
  • 4 replies
  • Question
  • Answered
Photo of Tim Mosdell
VoLTE & Wifi Calling.
Going down through the posts of other users, I have noticed a September 18th date for the launch of VoLTE, but no mention of Wifi Calling...
  • 8 me toos
  • 48 replies
  • Question
  • Answered
Photo of Melissa
Says out of service when someone calls me
Sometimes when people try to call me it says not in service. Even though I haven't moved and am not using my phone at the time and have f...
  • 1 me too
  • 5 replies
  • Question
Photo of Sebastien Girard
SMS are taking too much time to be sent
Since about two weeks, I have noticed that my SMS are taking many seconds or minutes to be send. The receiver often receives duplicates o...
  • 1 me too
  • 4 replies
  • Question
Photo of Tom s
Samsung Galaxy S7 still 6.0.1
I have a S7 that won't update it's still stuck on 6.0.1 and when checking manually or through smart switch it says it's up to date
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Alexis Trentadue
When does the Huawei P20 Come to Koodo?
I was reading Koodo was going to be one of the carrier's for the Huawei P20 Smartphone. Just wondering when that will be the case? Or if ...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Mindy Amirault-Schrader
Real time usage
Is the Usage I see online up to date or not available until the next day? Meaning messages from today I won't see until tomorrow?
  • 1 me too
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Eluder
Cancelling Wireless Home Phone Port
So I signed up for Koodo's wireless home phone for my parents recently and opted to port their previous land line number to the new servi...
  • 1 me too
  • 3 replies
  • Question