Conversations

Conversations 1 - 20 of 5030
Photo of Elwin
Can't send picture message.
There are three APNs. Telus ISP, Telus SP and Koodo SP.  I am with Koodo but APN is set to TELUS SP. (sp.telus.com) .  There is a Koodo S...
  • 3 me toos
  • 3 replies
  • Question
  • Answered
Photo of Sophie Carver
7pm evening and weekends
My Koodo plan is 7pm evening and weekends. After 7pm, when does the free calling stop? Also, does that mean I only have free callin...
  • 1 me too
  • 1 reply
  • Question
Photo of jeremy brydges
Why no more moto z phones
I love my moto z phone! But it's tone to upgrade, I have moto mods I really enjoy and I want to keep them. Looking into the newer moto z ...
  • 1 me too
  • 3 replies
  • Idea
Photo of Jim Tully
koodo 24 hour support
I am on a Koodo plan with unlimited long distance. If I call my husbands rogers numbe while he is in Las Vegas will I be charged long dis...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Kristen Arsenault
WHY ARE WE PAYING TO GET A NEW PHONE WHEN WE HAVE THE PROTECTION PLAN...
I NEED A NEW PHONE SINCE MY PHONE DOESNT WORK.. BUT I PAY SO MUCH A MONTH FOR THE PROTECTION AND THEY STILL WANT TO CHARGE ME TO GET A NE...
  • 1 me too
  • 5 replies
  • Question
Photo of Kathy Ng
$150, Koodo disconnected me! I have been with Koodo past 3 years! Bill due Apr20th..every time paid in full! oh well time for new carrier!
For $150, Koodo disconnected me! I have been with Koodo past 3 years! Bill due Apr20th..every time paid in full! oh well time for new car...
  • 1 me too
  • 5 replies
  • Idea
  • Archived
Photo of LAURA
Is the easy roam charge over and above my monthly bill. I
Is the easy roam charge over and above my my monthly plans.  $10 per day could get very expensive.  I am going to be travelling internati...
  • 2 me toos
  • 9 replies
  • Question
Photo of Sharon Smith
I do not want an E-Bill. Is there any way I can still receive a paper bill?i
I am a senior and have trouble with e-bills and would prefer to stay with paper billing.
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of m t
Easy Roam
Maybe a stupid question....I understand if Easy Roam is added, it is initiated with making or receiving a call. I assume "receiving" a ca...
  • 4 me toos
  • 8 replies
  • Question
  • Answered
Photo of Michelle Boyle
. Will I be charged romaing fees by turning on my phone to receive a call?
I am going on a cruise and when I return I will need to turn on my phone so that the shuttle service can contact me in the morning
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of TJ Smith
Changes with KOODO PROTECTION !!!
Anyone can confirm the changes on Koodo Extra Warranty service??? My "inside person" just texted me that from now on we can get "some of...
  • 1 me too
  • 5 replies
  • Question
Photo of Brent Caplin
no data
my wifes phone stoped working and mine when i got home
  • 1 me too
  • 3 replies
  • Question
Photo of Dave Weeden
why is my phone 3 minutes fast?
Koodo time is 3 minutes faster than the real time, check https://www.time.gov/ to see for yourself.  Could you please fix that?   This is...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Lucie
After using #31# to make a private call, how do I set my caller ID back. I tried *31# but my calls still show up as private...
Used #31# to make a call by hiding my caller ID but it doesn't come off. Tried the *31#, it says it is enabled but when I make a call, it...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Kelley
I can't change my plan until next billing cycle and I need more data. How can I add data now?
I can't change my plan until next billing cycle and I need more data. How can I add data now?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Cindy (Yin-Chi) Lo
can I receive calls internationally
For just $3/month, the International Long Distance Saver add-on lets you chat for as low as 5¢/min. All long distance calls use anytime m...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of raviteja bhuvanagiri
Koodo should have ONLINE CHAT(CUSTOMER SERVICE)
I think it would be better if there is some option like "online chat" for clearing doubts instead of calling..
  • 12 me toos
  • 2 replies
  • Idea
  • Not Planned
  • Archived
Photo of Dorothy Verschuren Tennant
I can’t find text only add on to US. 100 SMS for $5. Is it still available?
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of steve
Mobile Services page in Self Serve crashes
I can't unlock my phone using Self Serve. So I called in sporadically throughout the day and could never get someone. Always says please ...
  • 1 me too
  • 4 replies
  • Idea
  • Implemented
  • Archived
Photo of Zach Grinnell
my mother wanted to change over to koodo and cancel her old phone., but they gave her the wrong number how fix?
my mother wanted to change over to koodo and cancel her old phone. They didn't cancel her old one thank god, but instead of giving her h...
  • 1 me too
  • 3 replies
  • Question