Conversations

Conversations 1 - 20 of 36
Photo of Derrick Dodgson
Phone not able to receive or make calls - no dial tone
As per the title, my Samsung Galaxy S7 on Koodo is having a problem where I am not receiving any calls (there is no notification and call...
  • 1 me too
  • 3 replies
  • Question
Photo of Dinh
Should the 2GB promo include existing customer too?
Today, I saw the extra 2GB promo on new or renewal customers. Should this also be available for current customers?
  • 2 me toos
  • 3 replies
  • Idea
  • Archived
Photo of Shawn Chen
Where can I download Marshmallow 6.0.1 firmware for Koodo mobile
I got my Samsung S6 phone last end of June (2016) and it has been working fine. But after upgrading to higher version (Android N), the ph...
  • 1 me too
  • 5 replies
  • Question
Photo of Leah
What is the best way to contact Koodo if you no longer live in Canada?
  • 1 me too
  • 2 replies
  • Question
Photo of Suresh Aryal
Pixel 2XL pre-order
I pre-ordered a Pixel 2 XL in black and white and my credit card was charged. Does this mean it will get shipped soon or still have to wa...
  • 1 me too
  • 2 replies
  • Question
Photo of Chris vander Hoek
Change my preorder from Pixel 2 xl to the Pixel.
I recently preordered the pixel 2 xl, and have yet to receive a shipping email. I'd like to change it to the pixel 2 regular size instead...
  • 1 me too
  • 1 reply
  • Question
Photo of Jonathan Galipeau
Google Home Mini when buying a Pixel 2
Hello, I am an existing customer with an ongoing monthly plan. If I pre-order the new Pixel 2 phone through Koodo, will I still get the f...
  • 1 me too
  • 2 replies
  • Question
Photo of Long Le
Where is referral history?
I logged into the referral site and now it didn't show the referral history and status anymore..  Please bring it back.  Thanks
  • 1 me too
  • 5 replies
  • Question
  • Archived
Photo of kelvinyosh
Samsung S7 Edge nougat update - quick settings missing (hotspot, mobile data) was there before update
Got the Nougat update yesterday on Samsung S7 Edge, and 2 quick setting buttons that I use frequently are now missing "Mobile Hotspot" an...
  • 5 me toos
  • 9 replies
  • Question
  • Answered
Photo of Anita Paquin
My phone was activated in January 2017 I pay 62.15 per month what does it represents
woulf information regarding data
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of RL
S7 Edge incoming/outgoing calls not working most of the time after Nougat update
Anyone have this issue? After the update, my incoming/outgoing is completely stalled. For outgoing, tries to connect, and just drops afte...
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Imen Mbarek
I'm leaving CANADA to NORTH AFRICA for a month. Can I still keep my account open?
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Kathy
Paid off tab early
I got my phone last month with a medium tab. I wanted to pay off my tab so that my bill would decrease. I used self serve to do this. ...
  • 2 me toos
  • 1 reply
  • Question
  • Answered
  • Archived
Photo of Greg Soepboer
New phone Tab tax really high
I have no tab with koodo and haven't had one before. Added to cart an LG G5. 11$ tab for 24 months. No down payment. Total monthly tab c...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Cindy Gallant
SIM network unlock PIN koodo
How do you get a SIM network unlock PIN for free for koodo htc one v?
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Suresh Aryal
Galaxy S7 Nougat Update
Can anyone have a slightest idea what is taking so long? This is an insult and disrespect to customers who bought a flagship device, expe...
  • 5 me toos
  • 4 replies
  • Question
  • Answered
Photo of sudsy40
just brought a new phone on tab.
just brought an LG G5 on tab for the great price of $260 or $11.00 per month until tab paid off. Can I pay my tab off now and buy another...
  • 1 me too
  • 5 replies
  • Question
  • Archived
Photo of James Turcotte
Koodo update schedule
What happened to the Koodo update schedule?  I just happened to have a peek at it today and everything has been removed except for an upd...
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Falcon
confused
I'm wonderring I go to order a phone online, is the tab charged to your monthly phone bill or a credit card each month?
  • 1 me too
  • 2 replies
  • Question
Photo of Hailey A Skyy
Trade phone
I got a rose gold iphone se in the beginning of december 2016, i am really unsatisfied with this iphone and i was wondering if i could ta...
  • 1 me too
  • 2 replies
  • Question