Conversations

Conversations 1 - 20 of 307
Photo of Dennis
Have the Koodo Community Listed on the Koodo Webpage as a sub-menu popup under Help.
Currently on the Koodo webpage Under the Help menu, it lists: -Koodo Tab -Moving Your Number -Coverage -How To -User Guides -...
  • 8 me toos
  • 5 replies
  • Idea
  • Implemented
Photo of Aaron W
Google Play Store Carrier Billing Option
Hi there, I was looking through the updated Google Play Store app and noticed that there's an option to bill my carrier directly for app ...
  • 14 me toos
  • 3 replies
  • Idea
  • Under Consideration
Photo of Dennis
Hours of Operations - Clarification
On the Koodo website it states: Hours of Operation •Monday – Friday: 10am - 9pm •Saturday: 9am - 7pm •Sunday: 9am - 7pm So...
  • 5 me toos
  • 7 replies
  • Idea
  • Under Consideration
  • Archived
Photo of Dave
Could you please make a recurring US Roaming addon?
At one point in time you had US roaming plans that would recur at the start of the billing period. I like the new roaming plans, but i...
  • 1 me too
  • 3 replies
  • Idea
  • Implemented
  • Archived
Photo of Daniel S
SELF SERVE APP FOR PREPAID!!!!!!
I think they should have the koodo self serve app for prepaid . What if you want too see how much minutes you have,when your plan expires...
  • 85 me toos
  • 40 replies
  • Idea
  • Not Planned
  • Archived
Photo of Oncall
Prepaid Cards on Post Paid accounts.
I have gotten a few calls about people purchasing prepaid cards to put on post paid accounts. Just letting you know that we can't do thi...
  • 2 me toos
  • 7 replies
  • Idea
  • Not Planned
  • Archived
Photo of DataHog
For the Travellers out there: How about some better options for travel packs?
I've had a LOT of customers that want a North America plan but were unimpressed by the travel add-ons. Telus has $25 50min 50MB 150tx...
  • 3 me toos
  • 6 replies
  • Idea
  • Not Planned
  • Archived
Photo of Sophia
Sort prepaid boosters by size
I just added two boosters to my account, and I noticed that the sorting order is extremely strange... In fact I just about picke...
  • 9 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of aGoogler
Show caller ID along with number
Show caller ID along with phone number on incoming and outgoing calls. It helps in screening unnecessary calls. Rogers does offer this.
  • 5 me toos
  • 6 replies
  • Idea
  • Not Planned
Photo of Christopher Duhaime
Koodo should have Online Live Chat Support
It would be such a great thing if there could be a live chat support, incorporated in the Koodo mobile website. Many customers do not hav...
  • 35 me toos
  • 13 replies
  • Idea
  • Not Planned
  • Archived
Photo of Daniel Mcfadden
Why does Koodo ONLY allow account holder to do upgrade when all other carriers allow account holder to assign authorized user?
Allow Authorized users on accounts to be able to do upgrades and plan changes etc. I work in a multi carrier cell phone store and Koodo ...
  • 8 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of Dennis K
Stop charging for incoming SMS while roaming internationally
Koodo appears to stand alone in not offering and international roaming bundle. The worst part is being charged 60¢ for incoming SMS. I ca...
  • 12 me toos
  • 10 replies
  • Idea
  • Implemented
  • Archived
Photo of Jerry E. Canning
Virtual Debit Visa Card for Payment options
I deal with RBC They have recently sent me a Virtual Debit Visa Card I do not know if these can be used as a payment option yest but ...
  • 1 me too
  • 5 replies
  • Idea
  • Implemented
Photo of Mark Dionne
Koodo and NFC Enabled SIM Cards
Your credit cards: gone. Bus pass and train tickets: vanished. Those dog-eared loyalty cards for high street coffee shops: binned. Welcom...
  • 31 me toos
  • 23 replies
  • Idea
  • Implemented
Photo of Sumaya K.
KOODO NEWS: Samsung Galaxy S5 is here!
The Samsung Galaxy S5 has arrived for as low as $225 on your Tab! http://koo.do/1gHQuGy They’re selling like hot cakes, so make sure t...
  • 2 me toos
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Sumaya K.
KOODO NEWS: iPhone 6 & 6 Plus are here!
iPhone 6 and iPhone 6 Plus are now available at Koodo! You can find your local store here: http://koo.do/locator123
  • 6 me toos
  • 37 replies
  • Question
  • Answered
Photo of Alex Lo
International sms
Why is Koodo still charging to receive an international text message when roaming? Receiving a text message when travelling costs us mone...
  • 16 me toos
  • 7 replies
  • Idea
  • Implemented
Photo of Steve Dunn
nfc sim cards
Really need to get nfc Sims so we can pay with our phones.
  • 5 me toos
  • 3 replies
  • Idea
  • Implemented
Photo of Sheila H.
Customer Service
You need to get better customer service reps in the call centers. They way they talk and treat customers is deplorable. It is the reason ...
  • 5 me toos
  • 17 replies
  • Question
  • Answered
  • Archived
Photo of Chad Burr
No More Single Core
As we all know, Samsung is into making hard core performance flagship devices that we all drool over and clamor for once they are release...
  • 20 me toos
  • 9 replies
  • Idea
  • Under Consideration