Conversations

Conversations 1 - 20 of 5098
Photo of Yuri Tchekansky
can i buy us booster while on monthly plan?
have prepaid with us boosters. want to switch to a monthly plan, but would like to keep the boosters. Is that possible?
  • 1 me too
  • 3 replies
  • Question
Photo of jessie-lynn
Broken phone looking to get new one
I have an iPhone SE unlocked with Koodo but the screen is smashed, what are my cheapest options for getting a new phone..? Thanks.
  • 1 me too
  • 4 replies
  • Question
Photo of brian cho
Stupid System Koodo
So few months ago I switched over from Public mobile and I have to say I had to call Koodo on so many occasions for very stupid things. F...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Victor Muliyil
Account Cancellation
I need to cancel my account effective immediately. I bought a new phone & new service. I no longer want to use Koodo. I have significant ...
  • 1 me too
  • 4 replies
  • Question
Photo of Jeddie Higgins
My screen goes to a battery with a question mark what do I do
How do I fix it LG q6
  • 1 me too
  • 1 reply
  • Question
Photo of Cathy Dubé
HOw to activate a new phone/SIM on an existing account?
 just bought the new Google phone through the self service, as I am a monthly custumer. This is a new phone for an existing account. I go...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Renee Luo
I want to port out my number to my company plan, and keep current account and plan then port in another number in, is it possible?
  • 1 me too
  • 2 replies
  • Question
Photo of vin vin
replace a bad sim card
how to replace a bad sim card, can i get it delivered for free, will store charge for replacement
  • 1 me too
  • 5 replies
  • Question
Photo of Abdul Haseeb Mohammed
Porting Out of Koodo, what's the account number
Hello, I am koodo prepaid customer and trying to port out of Koodo. The new provider is not able to receive any valid response with my k...
  • 1 me too
  • 2 replies
  • Question
Photo of Jake Charlie
Cant answer phone calls
Cant answer phone calls
  • 1 me too
  • 3 replies
  • Question
Photo of Kyle Staiger
My phone does not work. I can't get help from anyone because it takes over 72 hours for anyone to respond to me.
My phone does not work. I can't get help from anyone because it takes over 72 hours for anyone to respond to anything... I was told to fo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Patricia Hynes
My iphone6 can't send texts from the Netherlands
Can recaive but can't send texts. Using intl country code. Tried resetting phone and turning off airplane mode for 15 seconds as suggeste...
  • 1 me too
  • 5 replies
  • Question
Photo of astroboi
New Phone stuck on emergency call only
Brand new to Koodo just activated my account but phone has been saying emergency calls for for over 2 hours. We live in 2018... how long ...
  • 2 me toos
  • 4 replies
  • Question
Photo of Envy Dog
Rude lady and automated top up message not being sent.
Why am I now expected to write the dates and times for my top up for pre paid? Where is my invoice reminder text? I was told to go to ano...
  • 1 me too
  • 4 replies
  • Question
Photo of Kate Dorothy
Customer Service
I was just talking to Customer service at the *611 number.  Not only did they take the top up amount because I needed to speak to a human...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of MJ Wilson
Mms not supported by neywork
  • 1 me too
  • 1 reply
  • Question
Photo of Tyler J King
I have been on hold for over 2 hours
I have been on hold for 2 hours regarding my billing if I don’t get a response soon i will cancel my billing and be telling people of my ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Pamela
trouble activating prepaid phone
Trying to activate my Prepaid account is extremely frustrating!  After completing ALL of the many steps, (purchasing a Prepaid sim card a...
  • 3 me toos
  • 3 replies
  • Question
Photo of Deepak Sonani
How to get Koodo account cancelled completely, instead of just suspended after port-out of number?
I ported my number from Koodo to a different provider yesterday. Problem is that the account has been kept suspended (instead of being ca...
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Noorun Gaffoor
Explain overdue notice of $136.06 when you should be taking monthly payment on my visa account.
  • 1 me too
  • 3 replies
  • Question
  • Answered