Conversations

Conversations 1 - 20 of 5067
Photo of Lissa Vanndermolenn
Online upgrade question
Hi i have a question. When I log in online it says that I can upgrade to any phone and get $150 off by ordering online. Does it matter wh...
  • 1 me too
  • 4 replies
  • Question
Photo of Vanessa Mapp
If I buy a Telus phone and put a Koodo sims card in it, will it automaticaly activate since Koodo is a branche of Telus?
I just bought a Samsung Galaxy 3 from a friend but it's a Telus phone and I wunder if I put a new sims card from Koodo if it would activa...
  • 4 me toos
  • 14 replies
  • Question
  • Answered
Photo of Volodymyr Hohus
Mobile Reconnection Fee $35
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Art Tann
Customer service *611 hours
What are the business hours for *611 customer service ?
  • 1 me too
  • 4 replies
  • Question
Photo of HJ Rhee
Changing plan
Hi I would like to change plan with data and put my name on that, but my current number is under my husband's name. I want to keep my ...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Caroline
Can I use my prepaid account balance towards paying for a monthly plan if I'm looking into switching?
I have some money in my prepaid account, and I would like to switch to a postpaid monthly plan. Is there any way I can transfer the money...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Maria Charlotta
What is a negative tab balance?
I have a tab balance of -225.00$  What the heck is this? Why do I owe that much money? I pay my bill every month. Does my tab balance inc...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of LAURA
Is the easy roam charge over and above my monthly bill. I
Is the easy roam charge over and above my my monthly plans.  $10 per day could get very expensive.  I am going to be travelling internati...
  • 2 me toos
  • 9 replies
  • Question
Photo of Jaciara Lana
Cancellation
Hi, I got my cellphone in January and in the end of August I am going back to my country. I would like to know how much I would pay to ca...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Roamer
What happened to roaming plans other than Easy Roam?
Are the text and talk roaming plans for the US still available, to is the only one now the Easyroam plan?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Barbara M. Johnson
I am unable to finih this. Is there a chat or live person to help? This is useless
902-210-1143 I want the motion yet getting nowhere fast.
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of CJ
Koodo Community Support
Koodo's community support is a BIG help to its customers! I posted a question and in just, more or less, 2 minutes, it was answered very ...
  • 2 me toos
  • 3 replies
  • Praise
Photo of Josianne Barbeau
I can't see my usage since couple of days. There are a problem in the system?
I can't see my usage since couple of days. A yello page appear and there are no information. There are a bug with the system?
  • 1 me too
  • 2 replies
  • Question
Photo of Lorraine Johnston
I would like to order a Phone,do I have to have a credit card
  • 1 me too
  • 14 replies
  • Question
  • Archived
Photo of Nestor Reyes
Samsung galaxy A5 2017 wont charge past 1%, anyone have any suggestions?
Tried to charge my phone* battery drained. And it turned on and says its fast charging but wont go past 1%.
  • 1 me too
  • 7 replies
  • Question
Photo of George Stevenson
Bill credit reduced!
B
  • 1 me too
  • 2 replies
  • Question
Photo of Cristine
Better deal
Hi. I am just looking for a better deal. Coz my contact is done with virgin mobile. Now I am looking for a better deals. If you can give...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Arafat Lemon
When I activated my prepaid connection, it said that it will provide 100 min booster, but I can't make any call.
Prepaid
  • 2 me toos
  • 2 replies
  • Question
Photo of kevin
After I receive my phone bill, how much time do I have to pay before it becomes overdue?
  • 1 me too
  • 3 replies
  • Question
Photo of Laura
turn off automatic top up
Hi there,  How can I turn off my automatic top up for next month? Can I simply do this online or do I have to call in?  Thanks!  Laura...
  • 1 me too
  • 5 replies
  • Question
  • Answered