Conversations

Conversations 1 - 20 of 97
Photo of Robert
FAQ entry : transfer ownership
Hello. There's been quite some questions about transferring ownership lately on Koodo forums but there isn't an entry in Koodo's FAQ a...
  • 3 me toos
  • 6 replies
  • Idea
  • Planned
Photo of Tsh
Moto G Wifi
Moto G phone won't connect to the internet, it either says "Avoided poor Internet connection" or it gets stuck on "Authenticating..." and...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Cheshire Cat
is koodo ripping me off!?
i have the talk and text plan which is 30.00 a month. unlimited international texting which also includes photos. i have an addon which ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Chris Soto
cancel my plan from aboard
Hi this is Chris, I'm currently in Chile and I need to cancel my plan, how can i do it from here?
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Sheryl Sinclair
Can I get my bill e-mailed to me
I would like to get an e-mail of my bill every time it is ready please.
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of Sunny
Bigger Voicemail!
Hello Koodo Community, I think it would be fantastic if Koodo offered an option for a larger voicemail service. While ten is great fo...
  • 2 me toos
  • 3 replies
  • Idea
  • Not Planned
Photo of Deb Elrick Morrison
travelling to Mexico & need help to set up phone for texting
Heading to Mexico for 2 weeks and need to know how to reset my phone so I can still text to other phones [iphones] in Mexico. I have re...
  • 3 me toos
  • 5 replies
  • Question
  • Answered
  • Archived
Photo of Dennis
Prepaid Credit for Prepaid Phone Price Difference Compared to Post Paid
It is understood that prepaid phone prices are higher due to individuals purchasing phones and selling them with no intention to use Kood...
  • 16 me toos
  • 15 replies
  • Idea
  • Not Planned
Photo of Ashley Rosalinda Mariya
Koodo sucks
I hate koodo Because of the phones they suck. And my phone won't charge even if it's in the charger. It the battery died even when it's...
  • 8 me toos
  • 10 replies
  • Question
  • Answered
  • Archived
Photo of Audrey Marie Foley
billing
I'm suppose to have a employee discount with working at superstore. But it took 3 months to get it but was not giving credit for the firs...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Jane Johnson
I was wondering if I can pay for the bill on one phone with a different credit card but still be linked to the other 2 phones.
I currently have 3 phones on my account. Myself, my husband and my daughter. My daughter is now working and can pay for her own phone us...
  • 3 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Diane Fairfield
Koodo OVER CHARGES and LIES to you
Koodo lied to me. Said they took charges off my bill and then shut off my phone. I have a $50 a month plan and have paid over $78 a month...
  • 4 me toos
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of Karen Campbell
Ebill
It's pretty bad when I'm considering going back to paper billing, and paying $2 because I can't understand my ebill!!
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Ruth Neypes
LOST PHONE. Do i have to pay for a new one?
  • 1 me too
  • 8 replies
  • Question
  • Answered
Photo of Warran Grin
Requesting clarification from a Koodo Employee
Good evening, I have just purchased a Nexus 5 via a Koodo Booth and I wanted to clarify something. When purchasing my phone, it was s...
  • 1 me too
  • 3 replies
  • Question
  • Answered
Photo of Chrissy Reemeyer Krahn
Change credit card info
Hi Koodo. I'd like to change the credit card that I currently have on file. Can I do that without making a payment?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Bettey Odidison
Trying to unlock iphone 4, syncing to itunes isn't working!!!!!
I called Koodo to have my old iphone 4 unlocked. They gave me instruction to sync my iphone to iTunes. After I did that, nothing happened...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of France Muise
Unlocking Koodo iPhones: Who's responsibility is it? Apple or Koodo?
I have an iPhone 5 from Koodo. I went to the kiosk and asked if they could unlock it as I'm moving to the US for an internship and they s...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of yegvit .
The number dialed is not in service
Hi, i registered my prepaid phone today and it is registered on koodo network. I can make calls from my phone but when someone is trying ...
  • 2 me toos
  • 3 replies
  • Question
  • Answered
Photo of Gordon
Disappointed
Very disappointed
  • 1 me too
  • 8 replies
  • Question
  • Doesn't Need an Answer
  • Archived