Conversations

Conversations 1 - 20 of 28
Photo of bacrosby000
1000 International LD min bonus
I got 1000 International LD minutes free with my Koodoo plan.  I recall the kiosk staffperson saying this does NOT cover LD calls to all ...
  • 1 me too
  • 3 replies
  • Question
Photo of Sang-gye Buschmann
How to have a REAL and FULL backup? (LG5)
I had my LG5 for repair. Now it came back - so far so good ...However, restoring it doesn't seem to work. Background: Before I sent it a...
  • 1 me too
  • 5 replies
  • Question
Photo of Sang-gye Buschmann
Repair process
I had to send my lg5 (which I had purchased in April) into repair because a) the battery performance (that had never been good) had gone ...
  • 3 me toos
  • 3 replies
  • Idea
Photo of Jagpal Malik
My Plan includes unlimited SMS and MMS messages. Does it mean unlimited international text, video and picture messages?
My Plan includes unlimited SMS and MMS messages. Does it mean unlimited international text, video and picture messages?
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Andrew Parker
why can't I cancel my 7$ phone protection add-on?
I've tried several times now but I get denied each time.
  • 2 me toos
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Sang-gye Buschmann
cloud space for lg5
I just upgraded to the lg5. The rep at the koodo store set up the basics for me. On my way home, i noticed a (system?) Message indicating...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sang-gye Buschmann
Need customer service now
I paused my service for a trip abroad and need to re-activate it. It is my understanding that only a customer service representative can...
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Sang-gye Buschmann
Moto G 4 Plus (May 2016) - What RAM version does Koodo sell? How does it compare to X-Play?
I am looking at the Motorola Moto 4 G Plus. According to Wikipedia, there are several models out with different RAM (2/3/4). Wondering (s...
  • 1 me too
  • 7 replies
  • Question
  • Answered
Photo of Sang-gye Buschmann
Current loaner phones
Hi, Not sure that this idea, but you  don't have a category for less than enthusiastic feedback (no praise, sorry) ..... I bought a Mo...
  • 1 me too
  • 3 replies
  • Idea
Photo of Madhuri Peterson
I am travelling to the US for up to 6 months. How do I handle my add on for data and text and call past the first month?
I have a monthly phone plan and use a Samsung Note 2
  • 1 me too
  • 2 replies
  • Question
  • Answered
  • Archived
Photo of Kyla Bryan
Loaner Phone
I have never been more disappointed in a service company than I was today. I have been a Koodo customer for over 6 years and had to use y...
  • 4 me toos
  • 9 replies
  • Idea
  • Not Planned
Photo of Sang-gye Buschmann
Going into a 'no' to low coverage area in US would I be able to use Verizon network?
I'll be traveling with my Motorola x-play to a rural area in Vermont. My entire trip is appr. 13 days. As luck would have it, that corner...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Kylah Lohnes
What time in the morning do my evenings minutes end?
I know that my evenings begin at 5pm, but I don't know whether they end at 7am or 8am.
  • 1 me too
  • 4 replies
  • Question
  • Answered
  • Archived
Photo of Alain Caron
Leaving for Germany in a week
i am leaving for Germany in a week for work, i have unlock my phone but now i don't know where to get this GERMANY SIM Card? do i need to...
  • 1 me too
  • 9 replies
  • Question
  • Answered
  • Archived
Photo of Andrew Heard
motorola service
MOTOROLA SERVICE...TERRIBLE EXPERIENCE
  • 2 me toos
  • 4 replies
  • Question
  • Answered
Photo of Melanie Bond
Frustrated with KOODO false warranty promise on accessory
My daughter bought a moshi airfoil glass screen protector for her iphone 5S from koodo kiosk in Halifax Shopping Center, because they tol...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Naomi Marsh
lg g3 can't receive text from iphone
My lg g3 can't receive text from iphone. I can send texts to any phone and can receive from all but iphones. In speaking with a friend wh...
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Farrukh Gill
How can I order galaxy note 4 online as the store in thunder bay does not have it in stock and they said they won't be getting any
How can I order galaxy note 4 online as the store in thunder bay does not have it in stock and they said they won't be getting anymore. K...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Teresa De Graaf
i am in Canada . my in-laws live in Michigan USA. They text me and I am not sure if I can answer them with out extra cost. Can I?
Usa to canada with free incoming
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Bal
Getting a new phone on existing sim only plan
Hi, I have a sim only plan with koodo and I have positive $100 tab balance. I am looking to get a new phone from koodo (ALCATEL ONETOUCH ...
  • 1 me too
  • 5 replies
  • Question
  • Answered
  • Archived