Conversations

Conversations 1 - 20 of 5269
Photo of WpgJets9
Can't switch to new $45 plan in MB
Can't switch to new $45 plan in MB using the self-serve. These are the only plans I see when try to change it. Any suggestions or is...
  • 1 me too
  • 3 replies
  • Question
Photo of Kristen
Why am I being taxed on the price before taxes?
I have a $60 plan in which I receive a $10 discount for byod. I'm new to Koodo and I noticed on this bill that the HST tax says "7.80" (I...
  • 1 me too
  • 5 replies
  • Question
  • Answered
Photo of ladybugg
Lg g5 software update?
Does anyone know what the updates ares that are currently downloading on my LG G5? It's been downloading for about an hour and still only...
  • 1 me too
  • 6 replies
  • Question
  • Answered
Photo of Jan Middleton
My phone picks up US networks when driving on Canadian side of Canada/US border.
I live in a community in Canada, bordering the US. My phone picks up US networks when I drive down the river bordering our countries. I'v...
  • 1 me too
  • 6 replies
  • Question
Photo of Jordan
VoLTE - Error Activating in iPhone 7
Hello!  I've recently activated a new Koodo account with my iPhone 7 and I can't seem to turn on VoLTE or WiFi calling.  It gives me the ...
  • 1 me too
  • 4 replies
  • Question
Photo of Henk vdG
iphone se not ringing when called
Our iPhone SE has been missing calls intermittently over the last month.  The 'do not disturb' feature is turned off and the ringer switc...
  • 3 me toos
  • 7 replies
  • Question
Photo of Rodel Mejia
It's hard to register in koodo self serve
How to make it easier to register
  • 2 me toos
  • 3 replies
  • Idea
Photo of Phil Marlin
I need to unlock my iPhone 6 to work with Koodo.
Supposed to do it through self serv but that doesn't work and says I need to call the 800 number again to do it from a different phone. I...
  • 1 me too
  • 2 replies
  • Question
Photo of Yao
My requests always get ignored !!!
Hi everyone, I want to get my phone bills from Aril 2016 to October 2016. These phone bills are too old so I cannot download them on Koo...
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of Trevor Swizzle
Can I Change my Phone Number to Whatever I Want?
I'd like to completely change my phone number, even the area code. I'm in Ottawa and I didn't even know there was another area code that ...
  • 1 me too
  • 2 replies
  • Question
Photo of Sandra Muscat
Why isnt this my bill?
  • 1 me too
  • 2 replies
  • Question
Photo of menna toeima
I’m travelling tonight and i want to put my plan on a seasonal hold but customer service don’t answer! What should i do now??
  • 1 me too
  • 4 replies
  • Question
Photo of Rodel Mejia
Why can't register to self serve?
Registration to Self Serve is very hard. The continue botton is not working.
  • 2 me toos
  • 2 replies
  • Question
Photo of canucks4life
Self serve usage not working?
Tried two browsers just says 0 Day left and nothing else which is not right?
  • 1 me too
  • 3 replies
  • Question
  • Answered
  • Archived
Photo of daniel hicks
Billing
To everyone that whats a paper bill; get with the times, you can learn to use a cell phone but you cant quite grasp email? Smarten up you...
  • 1 me too
  • 2 replies
  • Idea
Photo of Renee Luo
I want to port out my number to my company plan, and keep current account and plan then port in another number in, is it possible?
  • 1 me too
  • 2 replies
  • Question
Photo of Joshua Northcott
Jon
  • 1 me too
  • 2 replies
  • Idea
  • Archived
Photo of MC
what does koodo F & F stand for
  • 1 me too
  • 2 replies
  • Question
Photo of jessie collen flett
how can i set up my sim card not seeeing it
needing help
  • 1 me too
  • 2 replies
  • Question
Photo of MWatts
"Too many redirects" error when trying to logon to my self-serve account
I decided to switch to Koodo and am bringing over my own unlocked phone. I ordered the SIM online last week, received it today. I had n...
  • 1 me too
  • 3 replies
  • Question